Privacy Policy

Welcome to Kottanas.com!

Your privacy matters to us, and we are dedicated to protecting your personal information and safeguarding your rights. If you have any questions or concerns regarding this Privacy Notice or our data practices, please feel free to reach out to us.

Thank you for trusting us and choosing Kottanas.com!

Information We Collect

We may gather the following types of information when you interact with our website or any associated social media accounts:

Contact Information: This includes your name, email address, phone number, mobile number, billing address, and shipping address.

Payment and Billing Details: We may collect your billing name, billing address, and payment method during product purchases. Please note, we do not collect sensitive credit card details like card numbers or expiry dates directly on our website—these are securely handled by our online payment partner.

Content You Share: Any content you post publicly on our website or on third-party social media accounts associated with kottanas.com may be collected.

Demographic Information: Details such as your preferences, products of interest, or survey responses might be gathered as part of your engagement with our website.

Technical Information: When you use our website, we may collect data such as your IP address, browser type, device specifications, operating system version, and usage activity (e.g., referring websites, duration of visits, and pages accessed).

How We Collect Information

Direct Collection

We collect your information when you interact with our website by registering an account, making purchases, sharing comments, or contacting us through email or phone for any queries or assistance.

Passive Collection

We gather information about how you use our website through tools like Google Analytics, Google Webmaster, browser cookies, and web beacons. These technologies allow us to analyze usage patterns and optimize your browsing experience for greater convenience and satisfaction.

Third-Party Sources

When you interact with social media features integrated into our website, we may receive specific details from those platforms. This information could include your name, email address, or other shared data as permitted by the platform’s privacy policies.

 Use of Your Personal Information

• Use of Your Personal Information- We may use the information you provide to get in touch with you, whether it’s to confirm a purchase made on our website or to share details about our latest promotions and offers.
• We use your information to assist with your inquiries – Your information helps us address your requests efficiently, whether it’s confirming an order, processing a return request, or responding to any other questions you may have.
• We use your information for transactional updates- We may send you emails or SMS notifications to keep you informed about your product purchases, refunds, or other essential updates related to your transactions.
• We use your information to enhance your experience- Your information enables us to personalize your interactions with our products and services. This may include tailoring the content we display to align with your preferences, ensuring a more enjoyable and relevant experience.
• We use your information to analyze trends and enhance offerings- We use your information to analyze website trends and understand customer preferences. By combining your data with third-party insights, we enhance our website and products to better suit your needs.
• We use your information to ensure security by safeguarding our company, protecting our customers, and maintaining the integrity of our websites.
• We use your information to share updates about special promotions, exclusive offers, and exciting deals. Additionally, we may inform you about our latest products and services to keep you engaged and informed.

We utilize your information in accordance with applicable legal regulations, ensuring compliance with permitted uses as outlined by the law.

 Sharing of information with third-parties

• We may handle or share your data in accordance with the legal grounds outlined below.
• Consent: We process your data only when you have explicitly granted permission for a specific purpose
• Legitimate Interests: We process your data when it is essential for pursuing our valid business objectives in a reasonable and lawful manner.
• Performance of a Contract: If we have entered into an agreement with you, we may process your personal information as necessary to fulfill the obligations outlined in the contract.
• Legal Obligations: We may share your information when required by law, including compliance with applicable regulations, government requests, court orders, or other legal proceedings.

Your Privacy Rights

In certain regions, you are entitled to enhanced rights over your personal data. These rights include the ability to access, modify, or deactivate your account whenever you wish.

Usage of Cookies and Related Technologies

Most web browsers automatically accept cookies by default. However, you have the option to adjust your browser settings to delete or block cookies. Please note that doing so may impact the functionality of certain features or services on our website.

 Updates to This Policy 

This Privacy Policy was last revised on time. Our privacy practices may change occasionally, and we will inform you of any significant updates as required by law. An updated version will also be made available on our website, so we encourage you to check periodically for any changes.

 Jurisdiction

By visiting our website, your interactions and any privacy-related disputes are subject to this Privacy Policy and the website’s terms of use. Furthermore, any disputes arising under this Policy will be governed by the laws of India.